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Enquiries

If you are a patient, carer, or healthcare professional seeking clinical information and support please use the below form to send us an enquiry.

Contact Information

Please submit only one enquiry using the form below. Submitting multiple enquiries about the same issue will not speed up a response and may cause delays, as it creates duplicates for our team to review.

(If different from individual contacting us)
Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.
File formats accepted: .png / .jpg / .doc / .pdf (Maximum upload size: 25mb)
T&C's

Mental Health Support

While we’re here to support wherever we can, The Owl is not an emergency service and we’re unable to offer out‑of‑hours support. If you or your child needs urgent help, please seek immediate support by calling 999, attending A&E, or contacting your GP, depending on the situation.

  • 999 – if your life is at imminent risk, please call 999 for immediate help
  • Your GP
  • Your Local A&E Department

Complaints & Compliments

At The Owl Centre, we are driven by a shared purpose: changing lives to flourish and thrive. We aim to provide a service that is compassionate, person-centred, and consistently high quality. However, we recognise that sometimes things don’t go to plan, and we also want to make sure we are always improving.

Your feedback matters to us. It helps us learn, improve, and continue to deliver care in a way that reflects our commitment to working as one team, with reliability, creativity and passion. We will always handle concerns and complaints fairly, openly, and respectfully.